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What does pre-loss condition mean?

There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”

Will I have to be home all the time during the restoration process?

No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.

What To Do When Your Basement Floods

The number of basement floods are on the rise. Even if you haven’t had a flood, every home is at risk. The most common causes are heavy rainfall, burst pipes or a failed sump pump. No matter what the cause is, a flooded basement needs to be

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